• Student Transcripts & Records Management

    The Office of Student Transcripts and Records Management processes requests for transcripts and other related records. For more information, please call (540) 853-1464 or (540) 853-2090. Records are managed in accordance with the Family Educational Rights and Privacy Act.

    Make a Request

    To make a request, please download and complete this form. Requests may be emailed to rcpsrecords@rcps.info, faxed to (540) 853-1250, or mailed to:

    Roanoke City Public Schools Student Records Department
    P.O. Box 13145, Roanoke, VA 24031

    Complete submissions will be processed within three to seven business days of the request. Please make sure you have signed/dated the request form, made your payment, and provided all required information and documentation so there will be no delay in processing your request.


    Records may be picked up 8 a.m. to 5 p.m. Monday through Friday at the below location:

    Central Administration Building
    40 Douglass Ave. NW, Roanoke, VA 24012


  • Student Transcripts & Records Management is part of the Student Services team, which is led by:
    Haley Poland
    Dr. Hayley Poland
    Assistant Superintendent of Student Services  
    (540) 853-1393 | hpoland@rcps.info 

    Student Services is part of the Academics team, which reports to:
    Archie Freeman
    Archie Freeman III
    Chief Academic Officer
    (540) 853-6113 | afreeman@rcps.info