Student Transcripts & Records Management
The Office of Student Transcripts and Records Management processes requests for transcripts and other related records. For more information, please call (540) 853.1464 or (540) 853.2090. Please click here for the Family Educational Rights and Privacy Act.
Make a Request
To make a request, please download and complete this form.
Email requests: [email protected]
Mail requests: Roanoke City Public Schools Student Records Department
P.O. Box 13145
Roanoke, VA 24031
Fax requests: (540) 853-1250
Complete submissions will be processed within 3-7 business days of the request. Please make sure you have signed/dated the request form, made your payment, and provided all required information and documentation so there will be no delay in processing your request.
Pick-up hours: 8 a.m. to 5 p.m. M-F
Central Office
40 Douglass Avenue NW
Roanoke, VA 24012
Student Transcripts & Records Management is part of the Student Services team, which reports to:

Hayley Poland
Assistant Superintendent of Equity & Student Services
(540) 853.1393 | [email protected]