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Student Transcripts & Records Management 

The Office of Student Transcripts and Records Management processes requests for transcripts and other related records. For more information, please call (540) 853.1464 or (540) 853.2090. Please click here for the Family Educational Rights and Privacy Act.

Make a Request 
To make a request, please download and complete this form.

Email requests: [email protected]
Mail requests:   Roanoke City Public Schools Student Records Department
  P.O. Box 13145
  Roanoke, VA 24031
Fax requests:    (540) 853-1250

Complete submissions will be processed within 3-7 business days of the request. Please make sure you have signed/dated the request form, made your payment, and provided all required information and documentation so there will be no delay in processing your request.

Pick-up hours:    8 a.m. to 5 p.m. M-F
   Central Office
   40 Douglass Avenue NW
   Roanoke, VA 24012

Student Transcripts & Records Management is part of the Student Services team, which reports to:

Hayley Poland
Assistant Superintendent of Equity & Student Services
(540) 853.1393  |  [email protected]
40 Douglass Avenue NW, Roanoke, VA 24012 Phone 540-853-2502